Shipping Policy
Order Processing
Orders are processed after payment has been confirmed. Processing times may vary depending on order volume, product availability, address verification and seasonal demand. Orders are not processed on weekends or public holidays.
Shipping Fees
- Standard Shipping: $6.99 for orders under $79.
- Free Standard Shipping: available on orders of $79 or more after discounts and before taxes or duties.
- Expedited Shipping: $14.99 where available at checkout.
Carriers
Eligible orders may be shipped through USPS, UPS, DHL eCommerce, FedEx, YunExpress or a local postal partner depending on destination, parcel size and carrier availability.
Shipping Timeline
Estimated delivery windows shown at checkout are general guidance only and are not guaranteed delivery dates. Delivery times vary by destination, customs clearance and local carrier conditions.
Tracking
Once your parcel has been dispatched, tracking details will be sent to the email address used at checkout. Tracking updates may take several business days to appear after the shipping label is created.
Address Accuracy
Please make sure your shipping address is complete and correct before placing the order. We are not responsible for delays, losses or extra handling costs caused by incomplete or inaccurate address details provided at checkout.
Restricted Destinations
We do not ship to destinations restricted by applicable sanctions, export control rules or carrier service limitations, including Afghanistan, Algeria, Angola, Belarus, Benin, Bolivia, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo DR, Cote d'Ivoire, Croatia, Cuba, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Israel, Kenya, Lao PDR, Lebanon, Libya, Mali, Monaco, Mozambique, Myanmar, Namibia, Nepal, Niger, Nigeria, North Korea, Palestinian Territory, Russia, Somalia, South Africa, South Sudan, Syria, Tanzania, Trinidad and Tobago, Ukraine, Venezuela, Vietnam, Vanuatu, Yemen, Zimbabwe, Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson.
Customs, Duties and Delays
International orders may be subject to customs inspections, import duties, taxes or local handling charges depending on destination country rules. These charges, if applicable, are the responsibility of the customer.
Shipment Exceptions
If a shipment is delayed, returned, marked undeliverable or affected by courier disruptions, please contact us at [email protected]. We will review the carrier status and advise on the next available solution.